Thank you for visiting our website (the "Website"). Your privacy is important to us. This Privacy Policy (the "Policy") describes the types of information Arcytex, doing business as Regenpro CRM (the "Company", "us", "we", or "our") may collect from you or that you may provide when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the "Services"). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).

This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services.

Please review this Policy carefully. By accessing or using the Services (or by clicking on "accept" or "agree" to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

1. Changes to Our Privacy Policy

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

2. Information We Collect

We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically-collected information; and (C) demographic information or other aggregate information. Each is described in detail below.

A. Information and Content That You Give Us

We collect personal information that you knowingly choose to disclose. This may include:

a) Personal Information (or Data):
Personal information, such as your name, address, email address, phone number, username, password, and any other information you directly provide us on or through the Services. This includes information you provide when you register or create an account, complete a questionnaire or a contest entry form, or make a request for customer service.

b) Correspondences:
Records and copies of your email messages together with your email address and our responses, if you choose to correspond with us through email.

c) User Content:
Information or content you submit to be published or displayed on public areas of the Services or transmitted to other users of the Services or third parties (collectively, "User Content"). Your User Content is posted and transmitted to others at your own risk. The Company cannot control the actions of other users of the Services with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.

d) Transaction Information:
Information about any purchase or transactions made on the Services. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping, and contact details.

e) Search Queries:
Your search queries on the Website.

B. Information We Collect Automatically

We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including:

a) Activity Information:
Details of your visits to our Services, including the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; the time, frequency, and duration of your activities; and other information about your use of and actions on the Services.

b) Equipment Information:
Information about your computer and internet connection, including your computer operating system, IP address, browser type, and browser language.

c) Location Information:
Information about the location of your device, including GPS location, for purposes of enhancing or facilitating the Services. We may also use information about the location of the device you are using to help us understand how the Services and functionality are being used and to deliver more relevant advertising.

The technologies we use for this automatic data collection may include:

a) Cookies:
A cookie is a small data file stored on the hard drive of your computer either for only the duration of your visit on a website ("session cookies") or for a fixed period ("persistent cookies"). Cookies contain information that can later be read by a web server. We may use cookies to provide you with a more personal and interactive experience on the Services.

b) Web Beacons:
Web beacons (also known as "clear gifs", "pixel tags", "web bugs", and "single-pixel gifs") are small files that are embedded in webpages, applications, and emails. Web beacons allow the Company, for example, to track who has visited those webpages or opened an email, test the effectiveness of our marketing, and compile other related website statistics.

c) JavaScripts:
JavaScripts are code snippets embedded in websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.

d) Entity Tags:
Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or "cached" within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.

e) HTML5 Local Storage:
HTML5 local storage allows data from websites to be stored or "cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.

f) Resettable Device Identifiers:
Resettable device identifiers (also known as "advertising identifiers") are similar to cookies and are found on many mobile devices and tablets (e.g., the "Identifier for Advertisers" or "IDFA" on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant.

C. Demographic Information

We may collect demographic, statistical, or other aggregate information that is about you, but individually does not identify you. Some of this information may be derived from personal information, but it is not personal information and cannot be tied back to you. Examples of such aggregate information include gender, age, race, household income, and political affiliation.

D. Information from Other Sources

We may receive information about you from other sources and add it to our account information. We protect this information according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data.

3. How We Use Your Information

We may use the information we collect about you in a variety of ways, including:

a) to provide the Services and its content to you;
b) to respond to comments and questions, and provide customer service;
c) to fulfill the purpose for which you provide such information;
d) to communicate with you about your order, purchase, account, or subscription;
e) to inform you about important changes to, or other news about, the Services or any of its features or content;
f) to operate, maintain, improve, personalize, and analyze the Services;
g) to monitor and analyze trends, usage, and activities for marketing or advertising purposes;
h) to detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity;
i) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
j) to maintain appropriate records for internal administrative purposes;
k) to allow you to participate in interactive features on the Services;
l) to send promotional communications, such as information about features, newsletters, offers, promotions, contests, and events;
m) to share information across the Company's products, services, and devices to provide a more tailored and consistent experience;
n) to develop, test, troubleshoot, and improve new products, services, and features;
o) in any other way we may describe when you provide the information; and
p) for any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

4. How We Share Your Information

We may disclose aggregated or anonymized information about our users without any restrictions. We will not share your personal information that we collect or you provide as described in this Policy except in the following circumstances:

a) With subsidiaries and affiliates for business purposes:
To our subsidiaries and affiliated companies for purposes of management and analysis, decision-making, and other business purposes.

b) When we work with service providers:
To service providers, professional advisors, contractors, and other third parties that provide us with support services, such as payment processing, website hosting, information technology, sales, email and postal delivery, location mapping, product and service delivery, or analytics services, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

c) When we become involved in a sale or transfer of the Company:
If we become involved with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets (whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding), to business entities or people involved in the negotiation or transfer.

d) When we are required by law:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

e) When we enforce our rights:
To enforce or apply this Policy, our Terms of Use, and other agreements, including for billing and collection purposes.

f) To help protect lawful interests:
If we believe disclosure will help us protect the rights, property, or safety of the Company, our users, partners, agents, and others. This includes exchanging information with other companies and organizations for fraud protection, and spam and malware prevention.

g) To fulfill the purpose for that information or with your consent:
To fulfill the purpose for which you provide the information, for any other purpose disclosed by us when you provide the information, or with your consent.

h) When we work with marketing service providers:
To marketing service providers to assess, develop, and provide you with promotions and special offers that may interest you, administer contests, sweepstakes, and events, or for other promotional purposes.

5. Detailed Information on the Personal Information We Collect

Personal Data is collected for the following purposes and using the following services:

A. Analytics

We use Google Analytics to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

B. Advertising and Remarketing

We use Facebook Pixel for advertising and behavioral targeting purposes. This service allows Website to connect with the Facebook advertising network and track conversions from Facebook, Instagram, and Audience Network ads.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

C. AI Technologies and Data Processing

Our services may incorporate artificial intelligence ("AI") technologies, including but not limited to:

• AI-powered text and voice agents for customer service and communication
• Automated content generation and personalization
• AI analytics and reporting tools
• Natural language processing for improved user interactions

When you interact with our AI-powered features:

• We collect conversation data, including text inputs and responses
• We may process voice recordings when you use voice-enabled features
• We analyze usage patterns to improve AI systems and user experience
• We implement security measures to protect data processed by our AI systems

We may use data from your interactions to train and improve our AI systems, subject to the following conditions:

• We anonymize data when possible to protect your privacy
• We do not use your confidential business information to train AI systems without consent
• You can opt out of having your data used for AI training by contacting us at [email protected]
• We maintain appropriate security measures for all AI-processed data

D. White-Labeled HighLevel CRM Services

As part of our business operations, we provide white-labeled HighLevel CRM services. Please be aware of the following regarding these services:

• Third-Party Platform: HighLevel CRM is a third-party platform that we provide access to under our brand. The actual software, servers, and infrastructure are owned and operated by GoHighLevel.
• Data Processing: When you use our services powered by HighLevel, your data may be processed according to both our privacy policy and GoHighLevel's own privacy policies and terms of service.
• Data Ownership: Client data entered into the system remains the property of the client, though it is processed and stored on HighLevel's infrastructure.
• Data Security: While we take reasonable measures to protect your data, we rely on HighLevel's security infrastructure for data stored in their systems.
• Support and Service: For certain technical issues related to the core functionality of the HighLevel platform, you may need to contact GoHighLevel directly.